We stand behind our products and want you to be completely satisfied. If you are not completely satisfied for any reason, please return your merchandise within 30 days for a full refund or exchange (please see exceptions below).
Returned products must be in new condition, must include all original parts, manuals and accessories, must be unused and must be returned in the original packaging.
Items returned should be accompanied by a copy of the original invoice or packing slip showing total purchase price. Properly returned items will be refunded at the original purchase price, plus applicable tax in the original payment.
Shipping and handling charges will not be refunded unless an error occurred on our part in the processing and shipping of your order.
After 30 days brand name optics, electronics and other manufacturer warranted products should be returned to the manufacturer.
If your item arrives damaged, please keep all boxes and packing materials and immediately e-mail Customer Service at wells@gundogoutfitter.com for further instructions. If we accept your return, once the item is returned and accepted we will apply your refund, less shipping and handling, to the original form of payment.
The following exceptions do apply:
CDs, videos and computer software may not be returned.
Return Procedure
Please e-mail a request to return to at wells@gundogoutfitter.com. Include Name, address, description and invoice number.
Once we respond to your request please repackage your item and return it to:
Gun Dog Outfitter
1500 Little Bluestem Ct.
Ames, IA 50014